Frequently Asked Questions

In other to assist you better, please do read our FAQ before sending us a message.

What are the delivery charges for orders from Donbaba?

For now we are celebrating our two years anniversary and as our ways of giving back to you our awesome customer, we offer free deliveries for every PHONE or LAPTOP bought from us. 


Please note: FREE DELIVERY is only applicable for devices that was paid for on our website and not for the Payment on delivery option.

Which payment methods do you accept?

Customer can pay preferably through our Paystack payment option during checkout. 

How long will delivery take?

We deliver same day, if we receive your order before 2pm but should we received other than 2pm we will either try to deliver your goods to you same day or very early the next day.

How secure is shopping in the Online Shop? Is my data protected?

Absolutely yes! Every of your data with us is highly secured and it’s our policy not to sell our customer’s data to third party

Are phones from Donbaba brand new or Uk Used?

At Donbaba, we sell both brand new and Uk Used mobile phones. However, we do inform customers in the product description if its a brand new or UK used phone.

How clean are your Uk Used phones

Our UK used are super and crustal clean. They look exactly like brand new phones

Do I receive an invoice for my order?

Yes! We send out invoices for every good bought from us.

Send us an email

To get additional information on any device you wish to purchase from us, you can reach through the following means below.


0812 668 7761




Additionally, you can reach us by filling the form below: